Turn a worried owner's missed call into a booked consult, without tying up the front desk.
When a worried owner rings about a sick pet, they book with whichever clinic picks up. CRMandGo composes a CRM for your veterinary clinic, with a pipeline that runs from first enquiry to booking, consultation, procedure and recall. An AI front desk captures web chat, SMS and missed-call enquiries around the clock, then scores each one so your reception team calls the urgent cases back first. Smart intake forms gather pet and owner details, history and referral information before the visit, and automatic reminders bring animals back for vaccinations, worming and routine care. Every enquiry, referral and follow-up sits in one place built for veterinary practice.
An AI front desk captures enquiries 24/7 over web chat and SMS, and texts back every missed call automatically so an anxious owner books with you rather than the next clinic they call.
Track each enquiry from first contact to booking, consultation, procedure and recall, so no case slips between stages.
Enquiries arrive scored and summarised, with the animal, presenting concern and urgency pulled out, so your team knows which cases to prioritise.
Intake forms collect pet and owner details, history and referral information before the appointment, held securely onshore so the consult starts on time.
Track referrals from other clinics, breeders, shelters and specialists, send e-signed referral agreements and let CRMandGo record referral fees automatically so every source is credited.
A real-time pipeline and analytics show new clients, referral sources and reminder conversion, so you can see exactly what is filling your appointment book.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
Yes. You can set automatic reminders that bring animals back for vaccinations, worming and routine checks, and follow up owners who enquired but have not yet booked. CRMandGo runs the enquiry, booking and reminder side of the clinic, not clinical records or billing, so it works alongside your practice management software.
You describe your clinic and CRMandGo composes a CRM for your veterinary practice: the terminology, pipeline stages, intake questions and document checklists already match how you work. You can rename any label and switch modules on or off.
All data is hosted onshore in Sydney under the Australian Privacy Principles. CRMandGo is Australian-owned and part of the MyAndGo ecosystem, so client, pet and referral details stay in the country.
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