Turn missed calls and web enquiries into booked appointments, without leaving reception glued to the phone.
A patient with a painful heel or a diabetic foot review rings around until someone answers. CRMandGo composes a CRM for your podiatry clinic, with a pipeline that runs from first enquiry to new-patient booking, assessment, treatment and recall. An AI front desk captures web chat, SMS and missed-call enquiries around the clock, then scores each one so reception calls the ready-to-book patients back first. Smart intake forms gather history, referral, NDIS and Medicare details and consent before the first appointment, and automatic recalls bring patients back for orthotic reviews and routine care. Every enquiry, referral and follow-up sits in one place built for podiatry.
An AI front desk captures new-patient enquiries 24/7 over web chat and SMS, and texts back every missed call automatically so patients book with you instead of the next clinic on the list.
Track each enquiry from first contact to new-patient booking, assessment, treatment and recall, so nobody slips between stages.
Enquiries arrive scored and summarised, with the presenting concern, urgency and funding source pulled out, so your team knows who to call back first.
Intake forms collect history, referral, NDIS and Medicare details and consent before the appointment, held securely onshore so the assessment starts on time.
Track referrals from GPs, diabetes educators and NDIS coordinators, send e-signed referral agreements and let CRMandGo record referral fees automatically so every source is credited.
A real-time pipeline and analytics show new-patient numbers, referral sources and recall conversion, so you can see exactly what is keeping your books full.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
Yes. You can set automatic recalls that bring patients back for orthotic reviews, diabetic foot checks and routine care, and reminders that follow up enquirers who have not yet booked. CRMandGo manages enquiries, bookings and follow-up, not clinical notes or claiming, so it sits alongside your practice software.
You describe your clinic and CRMandGo composes a CRM for your podiatry practice: the terminology, pipeline stages, intake questions and document checklists already match how you work. You can rename any label and switch modules on or off.
All data is hosted onshore in Sydney under the Australian Privacy Principles. CRMandGo is Australian-owned and part of the MyAndGo ecosystem, so patient and referral details stay in the country.
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