Turn missed calls and after-hours enquiries into booked jobs, without sitting by the phone.
When you are up a ladder or under a house, the phone rings out and the enquiry goes to the next tradie on the list. CRMandGo gives your trades business an AI front desk that captures web chat, SMS and missed-call enquiries around the clock, then scores each one so you quote the ready buyers first. Every job, quote and follow-up sits in one pipeline built for the trades.
An AI front desk captures enquiries 24/7 over web chat and SMS, and texts back every missed call automatically so the customer hears from you before they ring the next tradie.
Stages tuned for trades work, from enquiry to site visit to quote sent to job won, so you always know which quotes are still live and which need a nudge.
Each enquiry gets an AI score and a short brief, so you can tell an urgent repair from a tyre-kicker and ring back the jobs most likely to convert first.
Send a customer a branded form to capture the job address, scope and photos before you visit, so you turn up with the right gear and quote on the spot.
Describe the builders, agents and past customers who send you the most work and AI suggests who else to approach, sign a tiered referral agreement electronically or as a PDF, and record the agreed fee automatically whenever a referred job is won.
Watch jobs, quote values and win rates update live, on the ute or in the office, so you know your numbers without digging through a notebook.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
Not the live call itself. CRMandGo captures and triages enquiries over web chat and SMS, and automatically texts back any missed call so the customer gets an instant reply and you get a logged lead. You decide when to ring them back.
It ships with a trades pack out of the box, so the terminology, pipeline stages and document checklists already match how a trades business works. You can rename labels and switch modules on or off to suit your trade.
CRMandGo is Australian-owned and your data is hosted onshore in Sydney. It is built to the Australian Privacy Principles, so customer details and job records stay in Australia.
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