CRMandGo

Automotive & Mechanics CRM for Australian mechanics and auto repair shops

Turn booking enquiries and missed calls into filled bays, and bring customers back with automatic service reminders.

When you are head-down in an engine bay, the phone rings out and that service booking goes to the shop down the road. Describe your workshop in plain English and CRMandGo composes a CRM built for your workflow, from enquiry and booking through the job in the bay to pickup and the next service due. An AI front desk captures web chat, SMS and missed-call enquiries around the clock and texts every missed call straight back, so a service, repair or roadworthy enquiry always becomes a booked job. Each enquiry is scored and briefed so you handle the ready customers first, and every booking, quote and follow-up sits in one pipeline built for automotive. Best of all, service and rego reminders bring past customers back automatically, so your bays stay full without cold-calling.

Never miss a booking enquiry

An AI front desk captures enquiries 24/7 over web chat and SMS, and texts back every missed call automatically, so a service or repair booking that comes in while you are under a car still lands in your diary instead of the competitor's.

A pipeline built for the workshop

Track every job through the stages that match your shop, from enquiry and booking to job in progress, ready for pickup and invoiced. See which bays are booked, which jobs are waiting on parts and which cars are ready to go.

AI lead scoring and briefs

Every enquiry is scored and summarised into a short brief, so you know whether it is a quick log-book service or a major repair before you call back. Prioritise the ready customers and quote with confidence.

Smart intake forms for every job

Send a branded intake link that captures the vehicle rego, make and model, service history, the symptoms or work needed and preferred timing. You have the job details before the car even arrives.

Automatic service reminders

Service and rego-renewal reminders bring past customers back on schedule without cold-calling. CRMandGo keeps each vehicle's history, so a friendly reminder at the right time turns a one-off repair into a regular.

Referrals, agreements and real-time analytics

Track referrals from fleets, dealers and past customers, send agreements for e-signature with referral fees calculated automatically, and watch bookings, win rates and revenue update live so you always know which work and which sources pay off.

CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.

Automotive & Mechanics CRM: common questions

Can it send service and rego reminders to past customers?

Yes. CRMandGo keeps each vehicle's service history and sends reminders when the next service or rego is due, so past customers come back on their own. Your bays stay full without chasing anyone by phone.

Is CRMandGo built for mechanics or is it a generic CRM?

You describe your business and CRMandGo composes a CRM for your automotive work: the terminology, pipeline stages, intake questions and document checklists already match how you book and service vehicles. You can rename labels and switch modules on or off whenever you like.

Where is my data stored?

CRMandGo is Australian-owned and your data is hosted onshore in Sydney, handled under the Australian Privacy Principles. Your customer details and vehicle records stay in Australia.

Built for mechanics and auto repair shops

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