Turn after-hours enquiries and missed calls into booked first visits, without chaining reception to the phone.
A new patient with a stiff neck books with whichever clinic answers first, often after hours. CRMandGo composes a CRM for your chiropractic clinic, with a pipeline that runs from first enquiry to new-patient booking, initial exam, care plan and ongoing recall. An AI front desk captures web chat, SMS and missed-call enquiries around the clock, then scores each one so reception calls the ready-to-book patients back first. Smart intake forms gather history, referral and health-fund details and consent before the first visit, and automatic recalls bring lapsed patients back for review. Every enquiry, referral and follow-up lives in one place built for chiropractic.
An AI front desk captures new-patient enquiries 24/7 over web chat and SMS, and texts back every missed call automatically so patients in pain book with you rather than the next clinic they find.
Track each enquiry from first contact to new-patient booking, initial exam, care plan and ongoing care, so no one stalls between stages.
Enquiries arrive scored and summarised, with the complaint, urgency and referral source pulled out, so your team knows who to prioritise.
Intake forms collect history, referral and health-fund details and consent before the appointment, held securely onshore so the initial exam runs on time.
Track referrals from GPs, allied health and local gyms, send e-signed referral agreements and let CRMandGo record referral fees automatically so every source is credited.
A real-time pipeline and analytics show new-patient numbers, referral sources and recall conversion, so you can see exactly what is keeping your books full.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
Yes. You can set reminders that follow up enquirers who have not yet booked and recalls that bring lapsed patients back for review. CRMandGo runs the enquiry, booking and follow-up side of the clinic, not clinical notes or claiming, so it works alongside your practice software.
You describe your clinic and CRMandGo composes a CRM for your chiropractic practice: the terminology, pipeline stages, intake questions and document checklists already match how you work. You can rename any label and switch modules on or off.
All data is hosted onshore in Sydney under the Australian Privacy Principles. CRMandGo is Australian-owned and part of the MyAndGo ecosystem, so patient and referral details stay in the country.
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