Capture every new-patient enquiry and handle their details securely, with consent and privacy built in.
New-patient enquiries arrive after hours and on weekends, and a practice that does not respond quickly loses them to the next clinic. CRMandGo captures dental enquiries around the clock over web chat and SMS, triages them, and keeps every patient detail in a system built for privacy and consent. Sensitive documents are collected through a secure, branded portal, with your data held onshore in Australia.
An AI front desk handles web chat and SMS and texts back missed calls, so a weekend enquiry about a chipped tooth is captured and triaged instead of going to voicemail.
Smart intake forms collect patient details with a recorded consent acknowledgement, so you capture what you need with the patient's permission logged from the start.
Patients submit referrals, scans and forms through a branded portal with secure document storage, rather than unprotected email attachments.
Stages tuned for a dental practice take an enquiry from first contact to consult to treatment plan, so your front desk always knows who needs a follow-up.
Each enquiry arrives with a short AI brief and score, so your team can prioritise urgent or high-value enquiries and respond with the right context.
Describe the GPs, specialists and partners who refer patients so AI suggests referrers to approach, set up a signed referral agreement electronically or as a PDF, and record any agreed referral fee automatically when a referred patient books.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
CRMandGo is Australian-owned and hosts your data onshore in Sydney, built to the Australian Privacy Principles. Patient documents are collected through a secure, access-controlled portal rather than email, and intake forms record the patient's consent.
No. CRMandGo sits in front of your clinical systems as a front-of-house enquiry and new-patient CRM. It captures, triages and nurtures enquiries so they convert into booked patients; it is not a clinical record system.
Yes. The AI front desk captures and triages web chat and SMS enquiries 24/7 and texts back missed calls, so after-hours and weekend enquiries are logged and acknowledged instantly rather than lost.
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