Turn every enquiry and rebooking request into a regular in the chair, without stopping mid-cut.
A good cut earns a client for years, but only if the rebooking actually happens and the enquiries do not slip through on a busy Saturday. CRMandGo composes a CRM for your salon or barbershop with a pipeline that runs from first enquiry to first cut to a regular on a rebooking cycle. An AI front desk captures web chat, SMS and missed-call enquiries day and night and texts back every missed call, so a request that comes in while you are mid-fade still gets answered. Each enquiry is scored so you can fill a gap in the chair with someone ready to come in, and smart intake forms capture style preferences, colour history and past services before the appointment. Every client, note and rebooking reminder sits in one place built for hairdressers and barbers.
An AI front desk captures enquiries and rebooking requests 24/7 over web chat and SMS, and texts back every missed call. You keep cutting while the front desk keeps your chair booked.
Each client moves through stages that suit your salon: first enquiry, first cut and regular on a rebooking cycle. You can see who is new and who is overdue for a trim.
CRMandGo scores each enquiry and writes a short brief so you know who is ready to come in. A gap in the day goes to someone who will actually show.
Smart intake forms capture style preferences, colour history, allergies, patch tests and past services before the appointment. You are ready for a colour correction or a first-time client before they sit down.
Track referrals from partner salons, product and education partners, send colour consent for e-signing, and let referral fees calculate automatically. Your referral network is managed in one place.
A real-time pipeline and analytics show new enquiries, rebooking rates and which regulars have gone quiet. You can win a lapsed client back before they try the barber down the road.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is kept onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
Yes. The AI front desk captures rebooking requests over web chat, SMS and missed-call text-back, and CRMandGo prompts you when a regular is due for their next cut. It keeps clients in the chair without you chasing every one.
You describe your business and CRMandGo composes a CRM for your salon or barbershop: the terminology, pipeline stages, intake questions and document checklists already match how you work, from first enquiry to regular rebooking. You can rename labels and switch modules on or off.
CRMandGo is Australian-owned and all your data is hosted onshore in Sydney, handled in line with the Australian Privacy Principles. It is part of the MyAndGo ecosystem of Australian business software.
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