Jobber is field-service management software for home-service businesses, pairing scheduling, dispatch and invoicing with a client manager. It is a capable North American platform. CRMandGo is Australian: your client data is stored in Sydney under the Australian Privacy Principles, the CRM is composed for your trade, and an AI front desk answers the enquiries you miss.
| CRMandGo | Jobber | |
|---|---|---|
| What it owns | The pipeline: enquiry, qualification, follow-up, documents | The job, plus a client manager |
| Data residency | All data onshore in Sydney, Australian Privacy Principles | North American platform; check current data location |
| Ownership and support | Australian-owned and supported, Australian-dollar pricing | North American vendor |
| AI front desk | AI receptionist over web chat and SMS, missed-call text-back, built in | Not a feature |
| Scheduling, dispatch, invoicing | Not a scheduling or invoicing tool | Purpose-built |
| Document collection | Branded deal rooms with AI document verification and virus scanning | File attachments |
| Pricing shape | Per workspace with seats included | Per business with included users, plus per-user add-ons |
If you are an Australian business and onshore data, local support and Australian-dollar pricing matter, CRMandGo is built here. Add an AI receptionist over chat and SMS, automatic text-back on missed calls, AI-scored leads, and branded deal rooms that collect and verify customer documents, and the front of your funnel is covered in a way a client manager is not.
If you want scheduling, dispatch, route planning and invoicing in one platform and its client manager is enough CRM for you, Jobber covers more of the operational job than CRMandGo does. We do not do dispatch or invoicing.
You do not have to switch to find out. The 14-day trial needs no card, and nothing stops you running Jobber and CRMandGo side by side while you decide. Most businesses that move do it the slow way on purpose: point new enquiries at CRMandGo, leave the existing work where it is, and let the old system empty out as those deals close.
Bringing people across is a spreadsheet. Export your contacts from Jobber as a CSV and import them, mapping each column to a CRMandGo field as you go, and the importer will not write to a field you have not mapped. Names, contact details, the stage a deal is at and your own custom fields all come over. Notes and file attachments generally do not, because every CRM stores them differently, so if history matters keep read-only access to the old system for a while rather than trusting an export to carry it.
What takes the time is not the data, it is deciding how you want to work. That part CRMandGo does for you: describe the business in plain English and it composes the pipeline stages, the intake questions, the document checklist and the wording for your industry, so you are correcting a draft rather than building from an empty screen.
CRMandGo is Australian-owned and part of the MyAndGo ecosystem. Your data is stored onshore in Sydney, under the Australian Privacy Principles. Start free, no card needed.
For the CRM half, yes: onshore data in Sydney, Australian support, an AI front desk and a CRM composed for your trade. For the operational half, Jobber does scheduling, dispatch and invoicing that CRMandGo does not, so the honest answer depends on which half is costing you money.
CRMandGo stores all customer data onshore in Sydney under the Australian Privacy Principles. Jobber is a North American platform, so check its current data location if Australian residency matters to you.
For the enquiry and the follow-up, yes, and for running the work, no. Jobber is a mature field-service platform and CRMandGo does not schedule, dispatch or invoice. Where being Australian genuinely matters is the detail around it: your data is stored in Sydney under the Australian Privacy Principles, prices are in Australian dollars plus GST rather than converted, and support is in your timezone. If the work side is your problem, Jobber is the better answer.
It gets answered. An AI receptionist handles web chat and SMS outside hours, asks the questions you would ask, and captures the job as a scored lead with a brief waiting for you in the morning. A missed call texts the caller straight back so they do not ring the next name on the list. That is the single thing most trade businesses are actually losing money on, and it is the reason to look at a CRM at all rather than only a job-management tool.